Terms & Conditions

SERVICE & PRODUCTS

M.K.E Textiles e-shop is liable for the quality, completeness, and validity of the information posted on its mketextiles.com website both in terms of the accuracy of the information posted and of the online services our e-shop provides. It also holds the right to reservations regarding the appearance of random technical or typographical errors which cannot be foreseen or may ensue involuntarily during interruption of the website’s operation due to reasons beyond our control.

Our e-shop also holds the right to reservations as to the delivery times of the merchandise shipped when those are subject to reasons beyond its control. m.k.e textiles e-shop can issue no guarantees as to the availability of its products. However, it does guarantee to notify end consumers promptly as to the non-availability of said products. The online store m.k.e textiles e-shop posts its contents (e.g., information, descriptions, photographs, displays, etc), products, and services available on the website “as is”.

Security

The m.k.e textiles e-shop is fully aware of the significance entailed in the Protection of your Personal Data and of your electronic transactions. To this purpose, it has taken all necessary steps by means of cutting-edge technology to ensure that your security is safeguarded to the fullest. All information pertinent to your personal details and transactions are secure and confidential.

Billing methods

PayPal: At the moment the only billing method we offer is Paypal. You can use PayPal to pay with your credit/debit card.

SHIPPING COSTS & FREE SHIPPING MINIMUMS PER COUNTRY

At the moment we only ship to Europe, but keep an eye for any changes

Greece
Shipping cost: €5

Free shipping over €100

Shipping time: 1-4 business days

Zone 1: Countries of E.U Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, U.K, Ireland, Spain, Italy, Croatia, Latvia, Lithuania, Malta, Holland, Hungary, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Czech Republic, Finland, Luxembourg, Switzerland, Iceland, Norway & Cyprus for over 100gr

Shipping cost: €12

Free shipping over €100

Shipping time: 5-12 business days

Zone 2: Rest of the European countries

Shipping cost: €15

Free shipping over €100

Shipping time: 5-12 business days

Return policy

Returns are accepted, as long as the items you are returning are in the same condition in which you received them, i.e., in their original sealed and undamaged packaging; and are accompanied by the retail receipt or invoice. When returning an item, you must send an email to info@mketextiles.com in order to agree on the return process. Once your request has been approved, you can ship the package to us following the indications provided. You may return an item within fourteen (14) days following its date of delivery. Make sure to include your order number and name.

Refunding

We may refund you the products after they are sent back to us (at your own expenses) within 14 days. After we receive the goods and check their conditions, we will give you a refund. Please consult Returns Restrictions paragraph.

Return Restrictions

Items must be returned within 14 days as of the date of purchase. Before returning any item(s) to us, you must first receive approval from our Customer Service Department. To do so please contact our Customer Service Department to info@mketextiles.com.

Items that are on Sales or have been used cannot be returned or exchanged. So that you may avoid any unnecessary inconvenience, we recommend that you thoroughly inspect the items you have purchased as soon as you receive them, checking the condition the purchased items are in, for signs of damage to the packaging and for any visible indications of potential problems (e.g., wrong item, etc).